Global Entry Interview: Preparing for Your Appointment

In this post, I cover everything you need to know about the Global Entry Interview Process. I will go over what the Global Entry Program is, how to apply for it, how to complete the online application form, and a step-by-step overview of the Global Entry Interview process. I’ll also discuss who is eligible for the program, the required documentations for your interview appointment, what questions are usually asked during an interview, troubleshooting tips for common problems with Global Entry interviews, and finally, answer some frequently asked questions about the Global Entry Interview Process. Lastly, I’ll provide some helpful resources to successfully pass your Global Entry Interview.

Table of Contents

What is the Global Entry Program?

The Global Entry Program is an online widespread system that provides an authorized entry clearance from certain countries to the United States. It allows quick entry for pre-approved, low-risk travelers upon arrival in the United States. The program expedites the processing for pre-approved travelers, bypassing manual document inspections. Additionally, travelers will be able to utilize the Global Entry kiosks located in certain airports and skip the long lines at passport control.

The Global Entry Program is eligible for air, land, and sea ports of entry in the United States. Additionally, Global Entry is for U.S. citizens, lawful permanent residents, Dutch citizens, South Korean citizens, and Mexican nationals. Other countries are being added as phases are completed.

Application and Interview Process

The application process starts with registering an online profile and selecting an interview location. Applicants will be asked to fill out a range of personal and background information forms. After they submit this information, they will be required to pay a $100 non-refundable fee and wait for phone or email communication regarding their interview.

At the interview, the applicant will meet with an agent who will review their documents and ask a variety of questions to verify that the information on the forms is accurate. The applicant needs to have their passport and any other necessary paperwork in order to complete the interview.

The Interview

During the interview, applicants should expect questions that focus on their identity, as well as their travel plans. Questions may include asking why they are traveling and their purpose for coming to the United States. Additionally, the agent may ask why the applicant is applying for the Global Entry Program and if there are any changes to the applicant’s personal information. It is important for applicants to have valid documents for any name differences for the sake of verification.

The interview is conducted in person and agents score applicants based on their responses and how sure they are that the applicant is honest. If the agent feels uncomfortable with any information provided, they can disqualify the applicant from the program.

Eligibility Criteria

In order to be approved into the Global Entry Program, applicants must meet a few requirements. They must be 18 years of age, they must not have committed any criminal offense in any country, they must be eligible to receive a passport from the country of their citizenship, and they must be in compliance with the immigration laws of the United States. Additionally, applicants must be able to provide biographic information, a valid passport, and proof of residence.

A Story Illustration

John had always wanted to visit the United States and explore the culture and all it had to offer. He filled out an online profile and paid the $100 non-refundable fee in preparation to set up his Global Entry Interview. When he arrived for the interview John answered all the questions truthfully, with confidence in his responses, and brought all the necessary documents. With all his ducks in a row, John was approved for the Global Entry Program. Now he was able to expedite the entry process into the United States and skip long lines at passport control.

Top view of miniature airplane placed on over gray world map with crop hand of anonymous person indicating direction representing travel concept

How to Apply for Global Entry

As a frequent traveler, I am constantly researching ways to make my trips more enjoyable and efficient. After learning about the Global Entry program, I knew it was something I had to explore further. In this article, I will discuss the importance of researching qualifications for the program, provide an overview of the application process, and outline strategies for preparing for the interview.

Researching Qualifications for Global Entry

It’s important to thoroughly research the qualifications for the program before applying for Global Entry. The government website has a list of qualifications for those who are eligible for entry, and these vary depending on the country of residence.

For example, if you are a citizen or permanent resident of the United States, you may be eligible for Global Entry. Other qualifiers include being a citizen of select countries, and meeting specific age, citizenship, and background requirements.

Overview of the Global Entry Application Process

Before you can be accepted into the program, you must complete an online application. This includes submitting documentation and additional forms, providing fingerprints, and scheduling an interview.

Besides the typical paperwork, the documentation you may need to submit also depends on the country in which you reside. As a U.S. citizen, you’ll likely be asked to provide a valid passport or driver’s license. You’ll need to electronically provide your fingerprints as well.

Strategies for Preparing for the Global Entry Interview

Once you have submitted your application and provided all of the documents, the next step is to attend the interview. This is the final stage of the process, and there are several strategies for preparing for it.

Doing some research on the questions you will be asked during the interview is an essential first step. You should also review all travel documents and forms, since this will help you answer any questions that you may have during the interview. It is also important to dress appropriately for the interview.

In addition to these tips, hearing from someone who has gone through the entire Global Entry process can be helpful. I recently talked to a friend who had recently gone through the program and learned that he bought a few trial passports and dressed up for his interview.

Going through Global Entry can be intimidating, but with some preparation, you can make the process easier. If you are eligible and meet the qualifications, it is definitely worth exploring!

Photo Of Person Holding Smartphone

Tips for Completing the Online Application Form

Before you can have an interview for the Global Entry program, you’ll need to get approved. We recommend using the online application form as it will be the quickest way to get started. The form includes important information such as your address, passport details, background check inquiries, and travel history.

Here are a few tips to help you complete your application successfully:

  • Ensure all the information you input is correct and keep a copy of the form for reference.
  • Double-check you have listed the correct address and contact information.
  • Keep a record of when and to which foreign countries you have traveled in the last five years.
  • Have court records and/or arrest forms ready if applicable.

Prepare for the Interview

The final step to getting approved for Global Entry is the interview. This is where someone from the U.S. Customs and Border Protection (CBP) will evaluate your application and ask you questions about your travels. Preparing for your interview will help ensure you’re successful in getting approved.

Here are few tips you can use to prepare for your interview:

  • Read all instructions in the appointment notice, dress professionally for the interview, and be prepared to answer security questions.
  • Stay organized and bring all the necessary documents the CBP will ask for.
  • Practice your storytelling skills and have examples of previous international trips ready to discuss.
  • Review answers to additional security questions.
  • Conduct research on the security protocols of the Global Entry program and show your understanding.

Person Holding White Ipad Displaying White and Red Flower

Overview of the Global Entry Interview Process

Going through the Global Entry interview process can be a confusing experience for many travelers. Here is an overview of all the steps you need to follow to help streamline the process and make it as stress-free as possible.

Step 1: Pre-interview Requirements

Before your Global Entry interview, you need to ensure that you have all the necessary documents at hand. This includes valid photo identification (such as a passport or driver’s license) and other relevant travel documents. Make sure to fill out the Global Online Enrollment System (GOES) Application Form thoroughly and accurately, and be prepared to present it at the interview.

You can schedule an interview through the GOES website or by phone. When scheduling an interview, you will be given a specific time, date, and location for your interview. Examples of interview locations include Global Entry enrollment centers at airports, as well as certain U.S. Customs and Border Protection (CBP) offices.

Step 2: During the Interview

At your Global Entry interview, a CBP Officer will check your photo identification and GOES Application Form to make sure all your information is correct. After that, the officer will ask a series of questions to investigate your background and check for any security risks.

If you pass the interview, the CBP Officer will complete your background and security checks, and provide you with information about the Global Entry program and its benefits. However, if the CBP Officer finds discrepancies in your information or has any security concerns, you will be asked to provide additional documentation.

Step 3: After the Interview

Once you pass the Global Entry interview process, you will automatically become a member of the program. You will be provided with a Global Entry identification card that you can use to access various benefits. You can use your card to quickly clear U.S. Customs and Border Protection when returning to the U.S., and you can also benefit from programs such as TSA PreCheck and Mobile Passport Control.

Step 4: Troubleshooting

If for some reason your Global Entry interview does not go as planned, you have the option of appealing a denial. You may also need to reset your PIN or request a new password, if you have forgotten your existing one. The CBP Officer at your interview will be able to provide guidance on how to go about these steps.

In conclusion, understanding what to expect from the Global Entry interview process helps travelers to better prepare for their interviews and reduce stress. By following the steps outlined in this article, you can make sure that your Global Entry interview goes as smoothly as possible.

Woman in Black Off Shoulder Long Sleeve Shirt With Silver Ring and Silver Ring

Who is Eligible for the Program?

The criteria for eligibility in the Global Entry program is that you must be 18 years of age or older and a citizen of a participating country. The countries approved for the program are listed on the Customs and Border Protection website, and include the US, UK, Mexico, South Korea, Singapore and the Netherlands.

What Documents Will I Need for My Interview?

In preparation for the Global Entry interview, you must make sure you have the following valid documents:

  • Valid passport
  • Driver’s license
  • Birth certificate

Background Checks As Part of Global Entry

When you apply for the Global Entry program, you will be required to submit to two types of background checks: criminal and immigration records. These are conducted to confirm your identity and to make sure that you do not have any criminal activity or immigration violations in your past.

What To Expect During The Interview

Your Global Entry interview is an important step of the process and there are several steps you will go through during your meeting. These include:

  • Biometric scanning of your fingerprints and other personal information
  • Questions about your travel history and reasons for applying
  • An overview of your background and valid documents

It is essential that you answer all of the questions honestly at your interview in order to process into the Global Entry program.

Denied Entry Into the Program

It is possible for an applicant to be denied entry into the Global Entry program for a variety of reasons. If this happens, the individual will be informed in writing of the specific reasons for the denial. In some cases, individuals may be eligible to reapply once specific requirements are met. If a person is denied multiple times, they should reach out to the Customs and Border Protection customer service or the US consulate office in their country for additional help.

High angle of crop anonymous female broker using app on cellphone with graphic on screen against netbook at home

Required Documentation For Your Interview Appointment

The most important part of preparation for your Global Entry interview is to have all of the necessary documents required for the process. This list typically includes your passport, driver’s license, permanent residency card (if applicable) and employment authorization card (if applicable). It is imperative to present all the necessary documents at the time of your Global Entry interview. Spending time now to make sure you have the right documents will make the interview process smoother later.

Evidence of Full Name and Date of Birth

You will also need to present evidence of your full name and date of birth at the time of your Global Entry interview. This is required to verify your identity and is necessary for your background check. Acceptable documents include birth and marriage certificates. It is essential that you provide your full name and date of birth correctly. Ensure that you present the information in the right format, both to speed the process along and to avoid errors that could delay you getting your Global Entry access.

Evidence of Citizenship

Verifying your citizenship is an integral part of the Global Entry interview process. It is recommended to present a valid passport of the country you hold citizenship in, if it is different than the country hosting the Global Entry program. This ensures that there is a legal connection between you and the passport and that no fraudulent documentation was used to apply for Global Entry. Showing proper documentation of citizenship can result in a successful interview and a faster processing time.

Proof of Residency

Your residency is another piece of evidence you must provide during your Global Entry interview. To prove residency, it may be necessary to present documents such as utility bills, lease agreements, and other documents that can verify your address. It is also important to provide up-to-date proof of residency, since outdated documents may not be accepted. It is possible for you to present alternate documents if you don’t have the required ones. However, it is strongly recommended to bring the right documents so that your interview is processed quickly and efficiently.

my global entry interview

What Questions Will Be Asked During My Interview?

When you go to your Global Entry interview, you should expect to be asked questions about your travel history, employment, residence, and activities in other countries. In some cases, you might also be asked about any prior arrests or if you have ever been denied entry into the United States.

It’s important to be prepared to answer questions clearly and concisely, and make sure that the information you provide is accurate. The goal of the interview is to determine your eligibility for the Global Entry program, and the officer will use the information you provide to verify your identity and determine whether you meet criteria for being approved.

What Documents Should I Bring to Interview for Global Entry?

You’ll need to bring a few documenths to your Global Entry interview. It is best to be prepared and have these documents with you when you show up for your scheduled appointment. You will need to present a valid passport and any other forms of identification you may have. Depending on the country you are applying from, you may also need to bring a valid visa or other forms of immigration documents.

In addition to these documents, you may also be asked to provide additional documentation to further verify your identity. This could include copies of your birth certificate, social security card, and any other forms of identification that may help verify your identity. Be prepared to present all documents that are requested of you.

How to Prepare for an Interview for Global Entry?

Before your interview for the Global Entry program, you should take some time to prepare. First, review the questions that are likely to be asked during the interview so that you can be prepared to answer them accurately and completely. This will help make sure that the interview goes quickly and smoothly.

You should also take the time to gather all of the necessary documents you will need for the interview, such as your passport and additional forms of identification. Make sure to double-check that all documents are valid, and that their expiration dates have not passed. Additionally, be sure to double-check that your passport information matches the information you provided on your application.

Finally, it’s important to remain honest and truthful throughout the interview process. Lying or omitting information when asked can result in being denied access to the Global Entry program.


A successful interview for the Global Entry program is a crucial step in the application process. By preparing in advance, being honest and truthful, and bringing the necessary documents to the interview, you can help ensure that the process goes as smoothly as possible. With the right preparation and the proper documents, you can help increase your chances of being approved for the program.

Hands of people reaching to each other

Troubleshooting Common Problems With The Interview Process

Most people who plan to attend the Global Entry interview are confident and prepared for what to expect. However, there are a few common problems that may occur during the interview process that can cause confusion or delay the process. Knowing how to troubleshoot these issues ahead of time can improve the interviewing experience.

Have Your Documents Prepared

Bringing the necessary documents to your interview is essential in order to avoid any delays. You will typically be asked to show proof of identification and citizenship documents. It’s also important to have all of the appropriate forms filled out correctly and ready to present to the interviewer. If you do not have all of the required documentation, you may be asked to reschedule your interview.

Dressing Appropriately

The dress code for your Global Entry Interview will depend on the interviewing office. Generally, it’s best to dress in neat, comfortable clothing that follows the guidelines. At some locations, you may be able to dress casually. At others, more formal attire may be required. Be sure to check the location’s guidelines in advance to ensure that you dress appropriately.

Understanding Your Interviewer

It’s important to understand how your interviewer will evaluate your application. The questions you’ll be asked may vary depending on your needs and the information you provide during the interview. Some interviewers may ask a lot of detailed questions, while others may prefer a more informal approach. Staying calm and composed during the interview can help you focus on answering questions accurately and efficiently.

Traveling To The Interview

Arriving at the interview on time is essential. It’s best to plan to arrive 30 minutes early to make sure you’re on time and to allow time to find a parking spot. If you need to take public transportation to the interview, be sure to factor in the time it will take to get there.

Understanding Post-Interview Processing

Once your interview is complete, it’s important to stay up to date with the processing timeline. Generally, it will take about four to six weeks for your application to be processed. In some cases, additional background checks may be required, which could add more time to the process. It’s also important to note that expired Global Entry credentials can be renewed online without needing to attend another interview.

By understanding the interview process, being prepared with the necessary documents and clothing, and knowing what to expect after the interview, you’ll be able to navigate through the Global Entry Interview experience quickly and efficiently. With a few simple steps, you can avoid delays and be on your way to enjoying the many benefits of Global Entry.

Crop businessman giving contract to woman to sign

Frequently Asked Questions About Global Entry Interviews

Global Entry is a program through which trusted travelers enjoy expedited clearance through U.S. Customs and Border Protection. Joining the program begins with an interview, and it is important that all participants know what to expect before they arrive. Below, we answer some of the most common questions asked about Global Entry interviews.

What documents will I need to bring?

You will need to present a valid passport, your original government–issued identification, such as a driver’s license, and any other documents – such as a visa or green card – that pertain to your residency status. You will also need to bring a copy of your Global Entry Application.

What questions will I be asked?

At the interview, a Customs and Border Protection Officer will assess your eligibility and review your biographical information. Your interviewer will ask you questions such as your age, address, job, visa status, foreign travel history, and other basic information provided in the application.

How long will the interview take?

Generally, an interview will last 10 minutes. However, the CBP Officer may ask you additional questions, or request further information or documents, so it is important to come prepared for the conversation. If necessary, the interview may last up to 30 minutes.

Can I bring my children to the interview?

If you are applying for more than one person (such as a family), minors are allowed to accompany an adult. However, a separate interview is required for each applicant.

What should I wear?

It is important to create a professional impression. We suggest wearing “business casual” attire and making sure that you look presentable and approachable.

What are the security procedures?

U.S. Customs and Border Protection maintains the highest security procedures to ensure the safety and security of all participants. Depending on the Global Entry Enrollment Center, you may be asked to pass through a metal detector, airport-style x-ray machine, or even scan your fingerprints.

What must I do to prepare for the interview?

The most important preparation is to make sure your application is complete and accurate. As such, it’s important to review the documents necessary for your Global Entry Application and check any past travel records that you have included in the application to make sure they are correct.

Do I need an appointment?

Yes, an appointment is required. Global Entry Enrollment Centers have a limited capacity and applicants are seen on a first come, first serve basis. Therefore, it is important to schedule an appointment as soon as possible.

What happens if I fail the interview?

If for any reason the CBP Officer denies your application, you may be eligible to have the decision reviewed or may request that it be re-scheduled. To do so, you must contact the Global Entry Enrollment Center.

What are the benefits of Global Entry?

Benefits of joining the program include speedy entry into the United States, quicker exit from airports, access to the world’s most trusted traveler program, expedited travel abroad, and other perks.

Man and Woman Sitting Beside Table

Additional Resources For Successfully Passing Your Global Entry Interview

When you’re preparing for your Global Entry interview, the key is to come prepared and confident, while displaying respect and knowledge. From identification and documents to clothes, information and attitude – always be certain to maintain an organized, professional demeanor.

Evidence Needed

Prior to your interview, ensure that you have all of the necessary documents and identification needed in order to prove that you meet the requirements of being eligible for Global Entry. This could include a valid passport or driver’s license, along with other legal papers.

Proper Attire For Professionalism

Clothing for interviews should always be appropriate and reflect the serious nature of the meeting. Dress in traditionally-dressed attire that conveys confidence and respect, and avoid any accessories or items of clothing that are distracting.

Familiarize Yourself With The Program

Having an adequate amount of knowledge about the Global Entry program and a strong understanding of the technology and information associated with it will serve as an advantage during your appointment. Brush up on your details regarding a previous trip or your purpose for a future visit and make sure to firmly have in mind current policies and programs.

Project Your Confidence

Having the right attitude is half the battle. Enter your appointment with a positive mentality and try to keep your nerves in check. Make sure to express your confidence and knowledge when navigating through the questions that you are asked.

Utilize Any Support System Available

If you’re feeling insecure or uncertain, having a support system that you can rely on is a great source of comfort. This can be a family member or friend who can serve as a role model in the situation or be there to provide any type of assistance. Having a supportive resource can ultimately boost your own morale and better your chances for a successful interview.

Crop businessman giving contract to woman to sign


My Global Entry interview is an essential part of the program application process. Knowing what to expect and being prepared is key to success during your interview. By following the guidelines in this blog, I now have a better understanding of the Global Entry Program, what to expect in the interview, and what documents will be required. I am confident I have all the right information to make my Global Entry screening process a success.

Leave a Comment