Review: Qantas First Class on an A380 Part 2 – The seat and the service

After our lovely time waiting in the Qantas first class lounge at LAX we walked over to our gate for boarding. It took about five minutes to get there and we saw a new piece of technology they are using for the boarding process: some kind of entryway where your photo was taken and your boarding pass scanned before you go onto the jetway to the plane. It seemed very new but maybe was a more efficient way of getting everyone onto the plane? I’m not sure and it was a bit of a blur because I was so excited to get into our seats.

Speaking of which, once we got passed the electronic gates we saw three doorways with various jetways to the plane. We took the proper one for our first class seats and within 60 seconds were greeted by very friendly flight attendants who directed us to our seats.

Courtesy of Seatguru.com.

This is the first time I’ve flown with my wife in premium seats where we weren’t sitting next to each other. It’s not for lack of trying – the Qantas first class seat on the A380 doesn’t even have the option. Whereas most first class wide-bodies have seats in a 1-2-1 pattern, these are big enough to be 1-1-1. I tried to place us near each other in 4K and 4F but we still couldn’t see each other unless we craned our necks! So, as a compromise, I came over to her pod for some take-off champagne and our dinner later on.

Now on to some specifics about the seat: it’s huge. The chair you get is quite wide (according to SeatGuru it’s 22 inches, but it feels like more). The space you get is also massive – enough that the seat itself swivels into two different positions (one for take-off/landing and one for cruising). There is a foot rest that is usable by a second person to sit with you at any time (I imagine it’s used mostly for meals). Two storage lockers are located next to you under the fixed tray area (one contains your over-ear headphones – not noise cancelling, unfortunately). There are two remote controls – one is for the seat (moving it, putting lights on/off, even a massage setting!) and one is for the screen you have to watch shows/movies or even communicate with others!

Now, onto the main meal. Since the flight was scheduled to leave in the evening (around 8pm, although we were delayed by about 30 minutes) we were served dinner. The menu had some great options, all chosen by Neil Perry, some famous Australian chef. As mentioned before, my wife and I opted to eat together so the flight attendants set up our dinner table together in her pod. Over the course of about 45 minutes we were served our various courses, enjoying all points of the meal. While I had forgotten to sign her up for a gluten-free meal, the attendants took something from the business class menu and offered it to her instead (she still said it was tasty). Overall, a very tasty and convenient method of eating over the ocean!

 

There were a variety of snacks offered throughout the flight as well. In fact, there is a lounge on the plane with some refreshments! Yes, that’s right: if you take the staircase (!) up to the second floor, there is a small seating area with a TV as well as a counter filled with some snacks and drinks to grab whenever you want. I believe this was exclusive to the 14 first class passengers, so very awesome!

Before landing, we were offered a breakfast meal, which was also quite tasty. My eggs were cooked to order and I got to choose a variety of veggies as sides. For this meal, we chose to eat separately because one of us might have still been sleeping when the other chose to eat.

The bed, the pajamas, and the amenity kit: all great, although the amenity kit could use some more pizzazz. Since the flight was about 14 hours long, I wanted to make sure I back-loaded my sleep so I would wake up more refreshed in Sydney at 6am. I asked the flight attendants to set up my bed a little bit later than many others and went to change in the bathroom (quick note: they were larger bathrooms than in economy, which is nice, and contained a lot of amenities, including disposable razors and shaving cream, of which I took 3 to use during the rest of my trip).

The pajamas we were given are some of the best I’ve experienced! So comfy, and they come with a drawstring as well as pockets. They are thicker than the Qantas business class ones we received last year on the Dreamliner and were very good to sleep in. When I returned from changing, my bed was made. There was a great mat put on the turned-down seat which made it very soft and comfortable to sleep on. The duvet and blanket were enough to keep me warm (but not overly so, as has happened on previous flights). And, the pillow let my head sink right into it with no trouble. Finally, the amenity kit contained a high-quality eye mask, not simply one of those that rests on your head made of cloth, but something more like this. And I used the toothbrush/toothpaste before getting some needed sleep (7 hours worth!).

Overall, the seat and service were incredible. If I had to make any recommendations, it would be to upgrade the headphones to noise-cancelling versions, and put some nicer toothbrushes in the amenity kit. Otherwise, my wife and I had a great time on the Qantas A380 and I look forward to experiencing it again on the ride home!

Chase Ultimate Rewards dropping Korean Air as transfer partner

I have read all the posts recently about Chase dropping Korean Air Skypass as a transfer partner for Ultimate Rewards points and been incredibly saddened by the idea. My wife and I travelled to South Korea on the way to our honeymoon two years ago and very much look forward to returning to the country in the future. Their availability of first class awards and generous hold policy meant we had more time to get the points necessary for their product, which is quite comfortable and spacious. While this may not change a lot of our strategizing with miles/points it will definitely have an impact as we want to use their routing rules to return in the future.

Remiss in posting

It’s been almost a month without a new post from me and I humbly apologize. It is hard to keep tabs on a blog when you are thrown into five other personal and professional issues at once. Finally, these other things are subsiding and I can get back into my regular posting habit. I do love sharing details of my trips and hopefully they help any reader who sees this. I’ll be back in better form tomorrow, hopefully, and can share more details of my South Africa trip as well as some coming up this summer and beyond.

An amazing start to a honeymoon: Korean Airlines A380

My wife and I recently began our honeymoon to various destinations worldwide and I brought a small netbook so I could document parts of our travel experiences. Originally, she was a bit skeptical of the work I did with miles/points to maximize our benefit but over the past year she has been “turned”, let’s say, to understanding how amazing it can truly be. With a little work (and a lot of patience) you can get some amazing things in the travel world. So, here is the first installment for our honeymoon: our time flying from New York-JFK through Seoul, South Korea, to Denpasar, Bali. I will focus just on the flights for now (with other anecdotes about our specific time in each place later).


I’ve spent about two years now accruing miles for the specific purpose of travel (as opposed to just benefiting from random purchases later on). I plan and scheme specific credit bonuses to get, clubs to enter, and referrals to get, all for the purpose of getting to far places for cheap. My first major version of this was booking our Korean Airlines tickets from New York to Bali.

In order to book award travel on Korean Airlines you need to start by signing up for a free SkyPass account. It’s not difficult – much like anything else it requires your contact information and some other details. Then you can search for the dates you want. Here is an example of the flight plan that my wife and I took (this is not the exact plan we took, FYI).

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We did take these flights but I called to book them in such a way that we had 25 hours in Seoul on our way to Bali. One of the nice things about Korean Airlines is their stopover rules on award travel. I’m not sure exactly how many are allowed, but we could have had multiple weeks between our flight to Seoul and then to Bali. Since our focus was Bali, we made sure it was only one day (more on that day on a later blog post). Also, if you have these kinds of layovers in Seoul, their tourism bureau offers some pretty amazing free bus tours and hotel stays.

One specific note about this award ticket before we go on: in order to get the ticket for my wife, I had to verify that we were married. I put the award ticket on hold (which you can do for up to 30 days on Korean Airlines) and then had to upload a copy of our marriage certificate and have them agree that it was valid before I could officially book it. It was a strange thing to do, but still worth it.

So, now, onto the main event. We arrived at JFK about 2 hours early in order to take advantage of the pre-flight lounge access we had. We breezed through check-in thanks to our tickets being in first class.IMG_5923 We then went to the Korean Airlines lounge and were given access to the prestigious First Class section (they differentiate between First and Business, also called Prestige class). It was not really much to write home about. Some small snacks, drinks, and comfortable chairs. The bathrooms were nice and there was a conference room you could use.IMG_5930IMG_5932

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Because it was not the nicest, we decided to utilize an important benefit of the Citi Prestige card that I have: access to Priority Pass lounges. Air France happens to also have a lounge in the same terminal so we went there and had a MUCH nicer time.

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The food and drink were way more plentiful and tasty and the views were spectacular. We stayed there for the duration of our wait. Unfortunately, our flight left at 2pm, otherwise we would have partaken in the complementary 20 minute spa package included in the lounge. Next time.

After waiting in the lounge for a while, we finally took it upon ourselves to board the flight.

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I was a bit surprised by the fact that there was one entrance for First, Prestige, and Economy class passengers. In the past I’ve read about different gateways, but I guess it was okay. What was more important was the seat we were about to sit in is one of the most comfortable in the world. It is large with an incredible amount of storage and we were given a wonderful amenity kit, Bose headphones, and pajamas for our flight.

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My wife and I have never experienced this kind of luxury in the sky. The food options for meals were incredible (and are more extensive if you need vegetarian or other limited options – just ask further in advance than we did). We had such nice meals and were able to watch their in-flight entertainment system without noise thanks to the headphones.

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The best past for us during this 13 hour journey was that we could really sleep. I changed into my pajamas quickly after getting on the plane and lied down for sleep after dinner. My wife slept longer than I did but it was very enjoyable for both of us. The seat flattens down and a pad is put on top followed by a very comfy duvet cover. Sometimes during the night it got a bit too hot with the duvet but mostly it was a great time.

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Since I woke up earlier than my wife I asked the flight attendants if I could have my second meal early and they happily oblige (side note: they were the most attentive attendants I have ever had. I don’t know if it is the same in Economy but it was incredible up front).

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Overall, the A380 is an amazing way to fly, be it on First Class or otherwise. But if you can get a chance to fly up front at some point, you should definitely take it!

A niche in the Miles & Points booking market?

Yes, I have been very busy over the past few weeks with end-of-year work at my school but I am always thinking ahead to what great miles and points news is coming up and how I can be a part of it. At a party recently I was discussing this with a friend and realized that the exact plan I used for my wedding and honeymoon could benefit many others in similar situations.

I think, then, that I may be starting to put together a small side business to help people who get engaged to wisely sign up for credit cards that can help them pay for their wedding, earn points, and then have awesome honeymoons on the cheap.

If my experience is anything to consider, this could be very lucrative for everyone involved. I put this hear as something to think about and asking for advice from anyone who wants to comment. Thanks!

Save money at Coinstar kiosks

I decided to use part of my Spring Break to get rid of a bunch of change that has accumulated in the coin pot on my desk. Instead of rolling it up and bringing it to my bank (since they do not take loose change) I decided to look into other options. I realized that the Key Food on 5th Avenue near my house actually has a Coinstar Kiosk so I looked into the costs and discovered they charge a 10.9% fee! Since I didn’t want to lose $1.09 for every $10 I could make, I did some more research.

It turns out that Coinstar partners with several online and in-store retailers to offer a no-fee transaction in exchange for eGift cards to those locations. It just so happened that I also wanted to go see Batman v. Superman: Dawn of Justice today, so I exchanged my coins for a Regal Entertainment Group eGift card and paid no fee for it! Then, I simply brought my paper slip to the movie theater and enjoyed my free film!

You could do the same!

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IHG Pointbreak Hotels + 50K American Airlines points

The Intercontinental Hotel Group (IHG) who owns such places as InterContinental and Holiday Inn often offers amazing points deals in the winter/spring season to garner more stays. Reduced award redemptions at 5,000 points a night is an incredible deal. They recent released their official list so check it out!

Another great deal applies to anyone with a Citibank co-branded American Airlines card. If you open up a new checking account and follow their guidelines for spending policies, you can earn 50,000 AA miles. That is enough for a one-way business class ticket to Europe right now (going up to 57,500 on March 22). Check out the details here.