Review: Homewood Suites by Hilton Philadelphia – City Ave

My wife, her grandmother, her great aunt, and great uncle all spent two days in Philadelphia to join my family in celebrating Chanukah together. It was such a lovely experience to be with both sets of families in my home of origin. And we made such tasty treats for Chanukah! Amazing!

But, really, this post is about a review of the location we stayed for those two nights: Homewood Suites by Hilton in Philadelphia – City Ave branch. We chose this hotel since it was relatively inexpensive, came with a free breakfast, and was close enough to my parent’s house to be conveniently accessible by car.

The check-in process was so-so. For some reason the room for my wife and me screen-shot-2017-01-03-at-8-07-15-pmwas ready but the room for the elders was not, despite us arriving at 4pm (their check-in time). We had to wait 30 minutes for the room to be prepared, and later I overheard from the service staff that it was not even completely ready. Unfortunately, it got worse in their room (more on that later).

Our room was pleasant – a studio suite with full amenities in the kitchen. It came with pots, pans, dish ware, glasses, and utensils to use had we wanted to cook anything. The refrigerator came in handy later on when we had leftovers from my parents. The bed was quite comfortable and the desk area had a supportive chair. The TV was on a swivel stand, allowing you to watch from either the bed or the sitting area. Finally, the bathroom was stocked with only a few bottles of shampoo (no moisturizer, which disappointed me).

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A big plus of this location was the quality of the breakfast in the morning. There were a variety of cereals, milks, fruits, drinks, and hot dishes (waffles, eggs, potatoes, bacon, etc.). We enjoyed the meal thoroughly, spending more time there than we really needed to.  The seats were comfortable and there was plenty of space (even on Saturday morning). It was a little on the early side (6:30am-9:30am) but still worth it to wake up.

Additionally, there were meals offered from 5-7pm on Monday-Thursdays. They were not the most robust, of course, but they existed and they came with free beer and wine.

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Back to the room issue, briefly. The elders were in a room that was incredibly cold overnight. While they didn’t complain that night they did the next morning and it took quite a lot of time to organize a different room. I was disappointed since this hotel was directly connected to another Hilton that we could have moved them to easily. The combination of the not being ready at check-in and this issue makes me wary of staying there again the future. Watch out: you might get what you pay for.

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