Singapore and Korean Airlines are both class acts

I have a number of blog posts at-the-ready to put up here once my wife and I get a chance to look through all our photos together (it’s only fair) but in the meantime I have a small story that just shows how amazing some airlines can be (especially when flying first class).

During the course of our honeymoon travels we used Korean Air to get form New York to Bali (via Seoul) and Singapore Airlines to return from Europe (Frankfurt to New York). They were both amazing experiences vis-a-vis the seat itself, the lounge access, but most of all the service. Flight attendants were always at the ready to assist us and accommodated our every need – especially when we changed our minds or missed out on something.

So it was no surprise to me that when we forgot one thing on each airplane and contacted them, they responded quickly and positively.

Apparently, when we exited the Korean Air flight at theKorean-Air-A380-First-Class-024 beginning of our honeymoon we were so excited that my wife left the pajamas she had received on the seat itself. These were some of the most comfortable pajamas I have ever worn. In fact, I used them for the rest of the trip as my primary sleepwear!

So, when we returned I sent them a request through their customer support portal asking for another pair to be sent to us. Their reply was stellar:

Screen Shot 2016-08-26 at 7.43.28 AM

010846_17048920_thumbnailSingapore Airlines was very similar in this regard. During our flight the lead flight attendant – someone who I remember was named Jennifer – kindly brought us two small Singapore Airlines bears upon hearing that this trip was the end of our honeymoon.

 

She was so sweet and kind that when we finally got home and I realized I had dropped my bear somewhere along the way I was devastated! Luckily, after a brief contact at their online feedback form I received a similar response in my email:Screen Shot 2016-08-26 at 7.47.06 AMDespite the fact that my wife is definitively not called Mrs. Cohen, the rest of the email was amazingly kind!

So now I am waiting on two packages to be delivered and happily so. Thanks to these wonderful airlines that I will use again in the future.

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